Legal Compliance & Non-Discrimination Statement

Languamatch – Professional Interpretation Services

We are committed to full compliance with all applicable U.S. federal and state laws governing accessibility, non-discrimination, privacy, and professional conduct. This statement applies to our website, services, and operations as a language service provider supporting licensed attorneys in immigration and related legal matters.

We Are Not a Law Firm

Languamatch provides professional interpretation services only. We are not a law firm, do not provide legal advice, and do not represent clients in any legal proceeding. Our interpreters translate spoken and written content accurately and in real time. They do not:

  • Give legal opinions

  • Complete immigration forms

  • Coach clients

  • Explain laws or procedures

  • Represent anyone before USCIS, courts, or agencies

All legal representation must be provided by a licensed attorney. We support your counsel by ensuring every word is clearly and accurately conveyed.

ADA & Section 508 Compliance

This website meets WCAG 2.1 Level AA and Section 508 of the Rehabilitation Act standards for digital accessibility.

  • All content is keyboard-navigable

  • Images include descriptive alt text

  • Color contrast meets minimum ratios

  • Videos (if any) include captions

  • Forms and interactive elements are screen-reader compatible

Need an alternative format? Request large print, audio, Braille, or other accommodations at no cost. Email: info@languamatch.com Phone: 8453095412 | Response within 2 business days.

Title VI of the Civil Rights Act of 1964

We do not discriminate on the basis of race, color, or national origin. Free language assistance is provided to all limited-English-proficient (LEP) individuals to ensure equal access to our services. File a complaint: Contact us or the U.S. Department of Justice Civil Rights Division.

Executive Order 13166 – LEP Access

We ensure meaningful access for persons with limited English proficiency.

  • Vital documents (e.g., booking terms, disclaimers) are available in multiple languages upon request

  • Taglines in 15+ threshold languages appear on key pages

  • Free interpretation is provided during service inquiries

Request language help: info@languamatch.com

Section 1557 of the Affordable Care Act

We do not discriminate on the basis of race, color, national origin, sex, age, or disability in any program or activity.

  • Free qualified interpreters for LEP individuals

  • Free auxiliary aids (e.g., sign language interpreters, large print) for persons with disabilities

  • Gender-neutral facilities and inclusive policies

Section 1557 Coordinator: info@languamatch.com HHS Office for Civil Rights: ocrcomplaint@hhs.gov

HIPAA Compliance (When Applicable)

When interpreting for medical-legal cases involving protected health information (PHI):

  • Interpreters sign Business Associate Agreements (BAAs)

  • No recording or storage of PHI

  • Sessions use encrypted platforms

  • Annual HIPAA training for all staff

Request a BAA or report a concern: info@languamatch.com

FERPA Compliance (When Applicable)

When supporting educational institutions or student-related immigration matters:

  • Student education records and PII are protected

  • No disclosure without proper consent

  • Data Sharing Agreements available

  • Strict confidentiality protocols

Contact: info@languamatch.com

CCPA / CPRA (California Residents)

California consumers have the right to:

  • Know what personal data we collect

  • Delete their data

  • Opt out of data sales (we do not sell data)

  • Non-discriminatory service if rights are exercised

Submit a request: info@languamatch.com Response within 45 days.

CAN-SPAM Act

All commercial emails include:

  • Accurate subject lines and headers

  • Our physical address: 118-21 Queens Blvd, Suite 603, Forest Hills, NY 11375

  • Clear unsubscribe link (processed within 10 days)

COPPA Compliance

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Age-screening is used when appropriate.

New York State Language Access Compliance

As a New York-based provider, we meet state requirements for language access in public-facing services, including interpretation in Spanish, Chinese, Russian, Bengali, and other threshold languages.

Confidentiality & Ethics

  • All interpreters sign NDAs and ethics pledges

  • Sessions are never recorded without explicit consent

  • Interpreters maintain strict impartiality

  • Annual training on UPL (Unauthorized Practice of Law) avoidance

Questions? Concerns? Contact our Compliance Team: Email: info@languamatch.com Phone: (845) 309-5412 Mail: Languamatch Compliance, 11821 Queens Blvd, Suite 603, Forest Hills, NY 11375

We review this statement annually and update as laws evolve.